All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
The delivery time frame is between 24 to 48 business days however, you may receive your items much earlier depending on your location. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at firstname.lastname@example.org.
Due to the recent COVID-19 pandemic, please allow extra time as there may be slight delays. If you have any questions regarding your order, please email us at email@example.com.
To compensate with late delivery issues due to COVID-19 pandemic, we offer a full refund guarantee if we fail to deliver within 6 weeks.